1. Eligibility for Refunds
Refunds are available only for services that have not been fully rendered. Requests must be made within 14 days of purchase.
2. Non-Refundable Services
Customized financial consulting and completed strategy sessions are non-refundable.
3. Refund Processing Time
Approved refunds will be processed within 7-10 business days and credited back via the original payment method.
4. Duplicate Transactions
Accidental duplicate payments will be fully refunded.
5. Service Cancellations
Clients may cancel services before execution for a full or partial refund, depending on service progress.
6. Dispute Resolution
Refund disputes are reviewed case-by-case, ensuring fair resolution.
7. Service FailuresIf technical issues prevent service access, ProsperityEdge will offer compensation options such as rescheduling or partial refunds.
Contact Information
Phone: +27 821 457 963
Email: [email protected]
Address: 412 Westwood Rd, Berea, Durban, 4001,
South Africa